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F.A.Q.

Can I pick up my order?

Yes we offer local pick up for those in Ottawa and area. We are currently located in Findlay Creek. Please message us for address and to make arrangements to pick up your order. 

How long will my order take?

We typically have orders ready within 24-48 hours. Please contact us is you require a specific time frame so we can see if we can accommodate. Orders are shipped out within the same time frame. We do not have control over shipping times once the package is with Canada Post, or a courier. 

What size is my vinyl?

All vinyl is cut +/- 1/4". Siser heat transfer vinyl has a standard measurement of 14.75" and 19.75".