Refund policy

Terms and Conditions
All sales final on sign vinyl film, heat transfer films and all cut products.
You must inform us about defects, shortages, and exceptions within 3 days of receipt of your order or the order is considered complete.
All cut vinyl and heat transfer products are sized +/- 1/4".
Original shipping and handling fees, as well as return shipping charges, are nonrefundable.

We do not refund for user error including, but not limited to not following instructions, melting htv and using improper transfer tape. If this is the first time you are using our vinyl and/or you are using an iron to apply htv the customer needs to do a test cut and test pressing first with small or scrap pieces until the desired results are achieved. We do not recommend making a full design with the vinyl until you have familiarized yourself with it using your equipment.

Should you have any questions or concerns please don't hesitate to contact us by using the Contact Us form on this website.

There is a 15% restocking fee on all returns.  In the case of deep discounted items, such as half off or clearance pricing, they are final sale.